Prescription orders must now be done on our website or via the My Local Pharmacy App code NUM0339. No telephone orders will be taken. Please ring your doctors if you have an emergency.
Prescriptions will be ready 7 days from ordering. Please do not ring to see if it is ready, just allow the appropriate time.
Only if you have no-one to collect, email firstname.lastname@example.org or ring 01446 773588 to arrange delivery. We will require you name, address including post code, date of birth and telephone number. Please do not send people in to collect if you are on delivery as items are kept at separate locations.
Thank you for your understanding
We will be simplifying the order system*. We will no longer be taking orders over the telephone.
Please can patients register for a My Health Online account through their practice surgery. Your prescription will be ready for collection 7 days later.
To register for a My Health Online account:
For patients of the Western Vale Family Practice please use the link below:
For patients of the Cowbridge & Vale Medical Practice please collect a registration form from the practice.
or use the following link to create a new account:
There are available forms in the pharmacy if required.
*Please note this does not apply to ‘batch’ patients.
Thank you for your understanding.